Terms and Conditions
Last Updated: March 15, 2024
1. Acceptance of Terms
By accessing and using the Kōyō website and services, you agree to be
bound by these Terms and Conditions.
2. Reservation Policy
2.1 Booking Confirmation
-
Reservations are confirmed only after receipt of confirmation email
- Credit card details are required to secure bookings
- Minimum 24-hour notice required for any changes
2.2 Cancellation Policy
- 48 hours notice: Full refund
- 24-48 hours notice: 50% charge
- Less than 24 hours: Full charge
3. Dining Policy
- Smart casual dress code required
- Maximum group size: 6 persons
- Children under 12: Please consult before booking
- Dietary restrictions: Must be informed at time of booking
4. Photography Policy
- Discreet photo-taking of your own dishes is permitted
- No flash photography
- No commercial photography without prior permission
- Respect other guests' privacy
5. Website Usage
- Content is for personal, non-commercial use only
- All intellectual property rights reserved
- No unauthorized reproduction of content
6. Pricing and Payment
- All prices are in Japanese Yen (JPY)
- Prices include consumption tax
- Service charge of 10% applies
- We accept major credit cards and cash
7. Limitation of Liability
Kōyō shall not be liable for any indirect, incidental, or
consequential damages arising from the use of our services.
8. Changes to Terms
We reserve the right to modify these terms at any time. Changes will
be posted on this page with an updated revision date.
9. Contact Information
For any questions regarding these terms, please contact:
Email: info@koyotokyo.store
Phone: +81-3-1234-5678